Supported Living

Enhanced Community Home Options – ‘Your home, your community, your choice’

ECHO will support people with Learning Disabilities, Autism, complex behaviour and Mental Ill-health to live as independently as possible within their own home and community.

We currently provide services across the Midlands and our office is based in Walsall which gives us easy access to the surrounding towns and counties.

Your Home

It is important for all of us to find the right home in the right community with the right support.

We work together with Housing Associations, social and private landlords to find a home that meets your needs. Some of our supported living services are purpose-built or have been adapted and use technology that helps people to live as independently as possible.

You have different living choices dependant on your needs and wishes. These can include:

Independent Living – working with our housing partners we are able to assist you in your choice of your own home.

Shared Living – you may wish to live with others with similar interests within shared housing also allowing you your own private space.

Your Community

Our staff will work with you, your family/friends and social care professionals to ensure that the right home and community are identified in order to achieve the best outcomes for you.

We believe everyone has the right to live within a community where they can access local amenities & activities of their choosing and be an active citizen.

Your Choice

It is important to us that you are central to all decisions about your future. People can take choosing where to live and who to live with for granted – we don’t, we understand that having these choices makes you feel in control of your life.

Getting the right support is as important as finding the right home, we believe you and/or you family and friends should be at the heart of the recruitment process and we welcome yours and your loved one’s involvement in this process.

Our Staff

At ECHO, we make it a priority to ensure that all staff have the necessary skills and experience to provide the best-quality care for the people we support. The staff have the knowledge, compassion, patience and understanding to deliver truly person-centred care.

Our training is based on person-centred care following best practice guidelines and each support team has input and guidance from our experienced local management team and peers.

Our staff are trained in Positive Behaviour Support and have the necessary skills to understand and minimise complex behaviours to support you in your own home.

ECHO support staff are committed to working with you to develop personalised support plans based on your goals, aspirations, priorities and skills. Our staff can support you with all aspects of daily living including:

Personal Care

Managing finance

Finding education/work

Developing new skills

Local networking/socialisation


Looking after your home

We understand how important it is for you to feel safe and secure in your own home. ECHO Supported Living are committed by investing in our staff with training and team support so that we provide person centred support tailored to meet individual needs.

Referrals to our services are made via local health or social care professionals, once we have received the referral an assessment will be completed within 7 days and a report will be returned to the referrer.

Referrals Contact

Anne Blacklock – Customer Relationship Manager (07917 670193)

Sharena Record – Regional Operations Director (07909 302934)

The Rock Centre, 27-31 Lichfield Street, Walsall, West Midlands, WS1 1TJ.