Absolutely everything we do at ECHO is guided by the people who use our Services, their personal needs and the choices they wish to make. We listen carefully to people and their families and carers, this is how we learn about the important details that make a difference.
Only by fully understanding every person’s unique needs can we begin to support them effectively and help them fulfil their potential and achieve their goals.
Every person we support has their own Individual Support Plan which is designed to support their personal choices and aspirations whilst focusing on what is needed to make the agreed outcomes happen.