At ECHO, we make it a priority to ensure that all staff have the necessary skills and experience to provide the best-quality care for the people we support. The staff have the knowledge, compassion, patience and understanding to deliver truly person-centred care.
Our training is based on person-centred care following best practice guidelines and each support team has input and guidance from our experienced local management team and peers.
Our staff are trained in Positive Behaviour Support and have the necessary skills to understand and minimise complex behaviours to support you in your own home.
ECHO support staff are committed to working with you to develop personalised support plans based on your goals, aspirations, priorities and skills. Our staff can support you with all aspects of daily living including:
We understand how important it is for you to feel safe and secure in your own home. ECHO Supported Living are committed by investing in our staff with training and team support so that we provide person centred support tailored to meet individual needs.
Referrals to our services are made via local health or social care professionals, once we have received the referral an assessment will be completed within 7 days and a report will be returned to the referrer.